Politique d'expédition

At Bravery Pet Food Canada, we are committed to providing efficient and dependable shipping services to our Canadian customers. Our shipping policies are outlined below to ensure clarity and transparency regarding the shipment of merchandise.

Order Processing and Shipment

• Order Processing Time: Orders are typically processed and prepared for shipment within 1 business day (excluding weekends and holidays) from the date of order placement.

• Shipping Schedule: We ship merchandise within Canada Monday through Friday, with the exception of weekends and holidays. Orders placed after 2:00 PM EST will be processed on the next business day.

• Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor your package's delivery status.

Shipping Methods and Carriers

• Carrier Options: We exclusively utilize trusted carriers within Canada to ensure reliable and timely delivery to our Canadian customers.

• Shipping Restrictions: Please note that we only ship to addresses within Canada. We regret that we cannot accommodate shipping to international destinations at this time.

Shipping Rates

• Shipping Fees: Shipping fees are calculated based on the weight, dimensions, and destination of the package. Shipping costs will be displayed during the checkout process for your review before order confirmation.

• Free Shipping: We offer free shipping on orders exceeding a certain order value (if applicable). Please refer to our website or promotional materials for current free shipping thresholds and eligibility criteria.

Delivery Estimates

• Delivery Timeframes: Estimated delivery times vary depending on the shipping method selected and the destination within Canada. While we strive to provide accurate delivery estimates, actual delivery times may vary due to unforeseen circumstances or carrier delays.

• Standard  delivery time is 3-5 working days. 

   

Contact Us

If you have any questions or concerns regarding our shipping policies, please don't hesitate to contact our customer service team at Bravery Pet Food Canada. We are here to assist you and provide any necessary support regarding your shipping inquiries.